Hotel Policies for COVID-19

The safety of our visitors and staff has always been and remains our highest priority. We do everything we can to ensure the safety of your trip and to provide maximum flexibility as the situation around the new coronavirus (COVID-19) continues to evolve.

We will continue to update this page with the latest information on booking flexibility, support for our workforce and communities, and travel safety.

Health and hygiene

Kappa Resort has developed and put into operation during its operation in the summer of 2020, a program that introduces a new standard of cleanliness and disinfection of the hotel, to ensure that guests enjoy an even cleaner and safer stay.

Located in a stretch of land of 40.000 m2, Kappa Resort allows guests to practice social distancing and feel the privacy of their own space while enjoying their summer holidays. Each accommodation has a separate outdoor entrance, which does not force guests to enter any of the interior common corridors. Enjoy the private outdoor area (garden or terrace) which reaches up to 700 m2, private pools of 35 m2 and make yourself at home in our comfortable villas and suites of at least 80 m2 each. Bring your family or your pets along and let Kappa staff do what they do best and provide you with the safest and most relaxing holidays you truly deserve this summer season.

For Kappa Resort, the well-being and health of our guests and staff is of the utmost importance. In the wake of COVID-19 and the consequent rising hygienic concerns, Kappa Resort takes additional precautionary measures in order to protect the health integrity of its environment, priding itself on high attention to details.

We proactively ensure proper sanitation throughout the property to prevent the spread of concerning bacteria. In the face of global health concerns like COVID-19, our resort implements additional rigorous deep disinfection protocols in the cleaning procedure of our accommodations as well as throughout the property to mitigate risks. Hand sanitizers as well as antibacterial hand wipes are provided in several spots around the resort, as well as in each villa/suite individually. Our housekeeping department focuses on daily intensive disinfection and cleaning of all common areas and surfaces with special attention to door knobs/handles, light switches, surfaces, desktops and other high-touch surfaces of guests’ accommodations whereas linen is washed in the highest degree possible. Surgical gloves and masks are always used by our staff that has been efficiently trained to protect themselves and our customers from possible infections.

Delays in common areas such as the Front Desk and Restaurant are minimised in order to avoid guests’ overcrowding.

Please make a reservation for a table in advance for Kappa Restaurant, as we currently operate with fewer available seats than normal in order to ensure the maximum distance possible between the existing seating.

Last but not least, we encourage you to download the Kappa Resort app through AppStore or GooglePlay and check in online, without delays at the Front Desk.

Inform the Front Desk in case you do not wish to receive the daily maid service or maintenance provided and prefer cleaning once in three days instead to avoid meeting staff when possible.

Stay safe and enjoy!

Stay Safe

For more information on the disinfection and protection process against Covid-19 you can download the pdf Kappa Resort Protocol